• 1. initial interview and diagnosis

  • 2. Capture of data and information

  • 3. Alignment of expectations

  • 4. Work proposal

  • 5. Definition of methodologies and schedules

  • 6. Analysis and fieldwork

  • 7. Presentation and discussion of findings

  • 8. Final Project

  • 9. Pact for implementation

  • 10. Monitoring

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